I exited a game without playing. Why did I lose my wager?

Support
Support
  • Updated

Our apps are designed to handle interruptions gracefully. However, you may occasionally exit a game before a wager result is revealed. Here's how to troubleshoot:

  • Re-launch your app and check for notifications about your last active session.
  • If your wagers aren't there, go to your Wager History to see the amount of your unrevealed wagers.
  • If you still can't track down your wagers, contact Player Services at support@bspot.com.

Remember, you never lose any of your payouts due to a game interruption or another technical problem associated with the mobile game.