Don't worry, you never lose any payouts if a game freezes or crashes. If you don't know the result of a wager you played, check your Wager History. You'll notice every played wager has a record that displays: the game title, action and corresponding payouts. If you still can't account for wagers, contact b spot Player Services at support@bspot.com for assistance.
If a game freezes or crashes, do I get my My Wager refunded?

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