Why didn't I get all the Credits I purchased?

Support
Support
  • Updated

When you buy credits, you are placing bets on a combination of horse race wagers. There are times when b spot won't be able to place your entire selection of wagers. Most likely, a horse scratches or we're unable to get a specific wager down in time before a race begins. If this happens, any cash amount that was unable to be wagered will be refunded to your cash account. Please contact support@bspot.com if you have any questions.